Unfair services by Tikona

I have been using Tikona broadband. the services was very poor. i asked for the termination of the connection. and that time i was urgently shift to another house i had requested the connection i called many times but they had not any responses and finally i shifted from this place i have been getting threatening calls from some identifying himself to be an advocate he asking me to pay due amount of rs 1214 otherwise they file a case against me behalf of Tikona. At that time i had many called to helpline Tikona but i did not get any solution and i paid rs 1214.

This is not the way they should treat customer they are giving fraudulent/ threatening calls and putting mental pressure to customers i seek for your kind assistance to look into this matter and please try to see this picture in understand look forward to hearing from you i have to come to Delhi to face legal issues etc i am not bothered about these calls as i am not a fault but these calls are disturbing and annoying.

I asked several time to tikona through mail for clear disconnection acknowledgment but they did not replied me
Refer request no:
1-3776502224
1-3715902772
1-3702491170
1-3686550530
1-3675777614
1-3663693452

RAJARSHI PAHARI
DOCTOTRS COLONY, SETHAMMADHARA, VIZAG 530013, Andhra Pradesh
Email: r.pahari09]@gmail.com
210.212.208.42 / 04/12/2015 / 3:40 pm

10 comments for “Unfair services by Tikona

  1. Tikona Care
    07/12/2015 at 4:25 pm

    Dear Rajashri,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKDE0570 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  2. Tikona Care
    08/12/2015 at 4:29 pm

    Dear Rajashri,

    This is gentle reminder to follow-up on your concern listed on Dec 4, 2015.Requesting you to share details in order for us to assist /resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKDE0570 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care
    09/12/2015 at 4:29 pm

    Dear Rajashri,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

  4. Rajarshi Pahari
    10/12/2015 at 4:13 pm

    Details send to tikonacare@tikona.in

    Take necessary action and let me know the disconnection status.

  5. Tikona Care
    14/12/2015 at 4:38 pm

    Dear Rajashri,

    Greetings from Tikona,

    Please be assured that your concern listed Dec 04,2015 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  6. Tikona Care
    18/12/2015 at 4:34 pm

    Dear Rajashri,

    Greetings from Tikona.

    With regards to your concern, we confirm that your Tikona service has been terminated.

    We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.

    For any further issues/queries, please contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards.
    Tikona Care

  7. Rajarshi Pahari
    19/12/2015 at 5:05 pm

    There is no confirmation mail. I hope you should calculate the time since 9th June, 2015 (The disconnection date).

  8. Rajarshi Pahari
    05/01/2016 at 5:38 pm

    Dear Sir,
    it’s being more than a month and there is no update from your side.
    Kindly send the disconnection details to me.

  9. Tikona Care
    08/01/2016 at 5:04 pm

    Dear Rajesh,

    Greeting from Tikona.

    Please be assured that your concern listed Jan 05,2016 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  10. Tikona Care
    12/01/2016 at 4:26 pm

    Dear Mr. Pahari,

    Greetings from Tikona.

    With regards to your concern, we confirm that your Tikona service has been terminated.

    We would also like to inform you that full & final calculation of your account is in process. We will updated you accordingly.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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