Unjustified penalty charges by Axis Bank

This is to bring your notice in the unfair penalty charges applies on my AXIS Bank Credit card. My card payment due onth Jan 2016 and I made the payment on 6th Jan through Billdesk which promptly reflects as credited on 6th in the subsequent statement. However the bank has charged late payment fees 600 and interest 572 rs in the same bill. Despite of my multiple complaints with AXIS bank ref 20054670. the bank is not willing to refund the incorrect penalty charge and sticks to that the payment reached them late on 13th Jan ( even through their nest statement shows that payment is received on time on the 6th Jan)

Sudheer Kumar
Bangalore 560093, Karnataka
Email: sxxxxxxxxx8@gmail.com / 22/02/2016 / 7:00 pm

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