I placed a order on 12th november ( order id – 10034551178 ) through my debit card. I was about to place order on cash on delivery basis but in payment options page there was a offer ( Shop for a minimum Rs. 500 through online payment modes and get Rs. 500 cashback as coupon codes ). To ensure offer is still active i made a call to snapdeal customer service and confirmed with them about this offer, they told me that I am eligible for this offer and i will get rs. 500 cashback in 72 hours . So, I made payment through debit card. But i didn’t get any coupons so I again called snapdeal to ask about this and they still told me that I am eligible and soon I would get a mail with coupons. I got a mail that I am not eligible for this offer as offer was ended on 10th november and i placed order on 12th. Before placing order they told me on 12th that offer is active and I am eligible and even offer page was not removed from their website. After order was placed they told offer was ended. My reference number- 13184069

Vikas Gulati
Faridabad 121001, Haryana
Email: vikasgulati1000]@gmail.com / 24/11/2015 / 7:52 pm

This article has 1 comment

  1. Dear VIKASH_GU ,
    Sorry for inconvenience . This is informed you that your concern has been noted and our team is working on it. For any further clarification plesae write to us at writetous@snapdeal.com kindly mention Order ID in the subject line of mail.
    Thank you for your cooperation.
    Online snapdeal Team

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