Recently i got a message debit card ending 6002 is ready to use dine …..etc. I thought it would be a wrong message to my mobile number.

After a day i was surprised seeing debit card ending 6002 has been used to pay bharathi airtel limited for Rs 2498.77. and my account has been debited.

When i dont have debit card ending 6002 and has been debited to my account .. its a fraud.

When i call HDFC guys they say the card is dispatched on my name. if i ask them to let me know the dispatch date and time and the receiver they tell they need to investigate.

How safe is our accounts in HDFC?????

Srikumar S Paidal
Uttarahalli, Bangalore 560061, Karnataka
Email: sxxxxxxxxxxxl@gmail.com
196.15.23.10 / 29/11/2016 / 2:37 pm



This article has 8 comments

  1. Dear Customer,

    Regret for the inconvenience caused.

    Request you to share the message which you have received and your contact details at talktous@hdfcbank.com. Please mention the reference Id TTU-301116-10 in the subject line and our relevant team will get in touch with you.

    -Anay
    HDFC Bank Customer Assistance

  2. Very bad to here that my complaint is not yet resolved even after 20 days complaint no
    1182583

  3. Mr ANAY CONTACT DETAILS ARE NOT VALID

    BETTER WILL LODGE A COMPLAINT IN SUPREME COURT

  4. i think even its not useful if you post your issue in this forum no action taken yet by anyone

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