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Unwanted balance deduction by Idea Cellular

I am an idea cellular user, a balance of 90 INR has been deducted 2 days ago from my cellphone, however when contacted to customer care, they replied it was a technical fault and the balance will be refunded in 6 hours. Now after 24 hours when i called customer care 2nd time, they asked me to wait for 24 hours more ‘and also asked me not to call to customer care in this period else there will be no refund for my balance’

1st complaint number : 1-609-7538-7734
2nd complaint number : 1-610-4221-8409

please look into this matter as these cellular companies are making Indian consumer fools.

Syed Tajwar
Near water works, Chaudhrana, Unnao 209801, Uttar Pradesh
Email: syed.tajwar]@gmail.com / 29/09/2015 / 5:40 pm

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