Videocon D2H channels not working

I am Videocon D2H customer from past 4 years. I’ve upgraded to Omni HD plan of Videocon D2H past th one and half month ago, on 29th September. Till then, I’ve lost so many channels which are part of the plan. Still, the below 2 channels are not working. Zee Kannada 656 and Colors Kannada movies 664.
Even after multiple complaints like 50 customer calls, mails and service technician visits, it’s still not fixed.
Worst thing, service technician visited and replaced my set top box STB with an old faulty STB which doesn’t support Bluetooth dongle.

Please help me in getting this fixed or getting my 6000 Rs refunded. Consumer no. 145160103.

Vidyaranyapura, Bangalore 560097, Karnataka

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