I am using corporate Vodafone connection from June 2013, where i have 5GB of 2G internet data free.

The problem is right from day 1, internet connection does not remain connected constantly, after sometime the internet connection breaks & then it does a search for data connection which takes very long time, hence I am unable to use the internet service without interupttion.

I have already raised complaints with vodafone 3-4 times last one being raised on Friday 26-07-2013 with complaint id : 13790066538.

Since Friday, i was unable to use internet at all during weekends !!!!, even now in evening times at my home, i am unable to use internet as it searces for data connection all the time !!!!..

Intrestingly, during the day time (morning 9 am etc), my internet works very fast & then during the day time the problem of disconnection and then taking very long time to connect again appears.

Everytime they close the complaint mentioning that nothing is wrong, but here i am still unable to use internet without interuption.

This problem is not area specific, as i am facing problem at my home, at my office everywhere, internet connection just does not remain connected !!!!!

I want to get rid of this issue and want to know the root cause of the issue

Please help me here.

Jigar Pota
Wakad, Pune-411057, Maharastra
Email: jigardpota1979@gmail.com
Contact No.: 9823379600
IP: 203.143.186.45 / 30/07/2013 / 12:17 pm



This article has 2 comments

  1. Hi Jigar,

    Our data team is looking into your concern and will get back to you with an update by 13/8/2013. Your Service Request Number is 1383491682.

    Regards,
    Vodafone Customer Care

  2. Hi Jigar,

    On the basis of the feedback received from the data team, we understand that you are now able to use the data services. Kindly confirm the same and get back to us if you need any further assistance.

    Regards,
    Vodafone Customer Care.

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