Sambuddha Dasgupta, Guwahati, Assam
Replacement of Micromax Mobile – Rs.7,200/-: Mr. Sambuddha Dasgupta of Guwahati purchased one Micromax Q413 mobile on 6 October 2016. He submitted the device with the service centre on 17-04-2017 for various issues but did not get delivery of the phone even after 15 days. Mr. Dasgupta posted his complaint with ICF on 03-05-2017 and the matter was taken up with Micromax. Finally, Mr. Dasgupta got a new replacement pone on 12-05-2017.
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Refund from sports365.in – Rs.151/-: Mr. Sujeesh Paul, of Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala (sujeeshgeorgepaul[@]hotmail.com) placed an order for a Quechua RAINCUT ZIP JACKET JUNIOR on 13th June, 2014 with sports365.in. He received the product and found the price tag on it stating MRP (Inclusive of all Taxes) only Rs. 699 whereas he was charged total amount including taxes Rs. 849.15. He approached sports365 for refund of excess amount but did not get any positive response. He p…
Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala
Refund from Red Bus / Travel services for changing bus service:
Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t…
Redbus.in - 31.03.2013Chennai
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018.
Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand
Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-:
Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010.
Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009
Complaint regarding Dell laptop replacement – Rs.84,000/- : Mr. Vinod Devasia of Mangalore 575003 ordered for a Dell laptop under the impression that it had touch-screen. However, after receiving the product he found that the laptop does not come with touch screen. The customer immediately contacted Dell and Compuindia but they refused replacement. Mr. Vinod Devasia posted his complaint with ICF on 24-03-2016 and the matter was taken up with Dell and Compuindia. Finally after a legal notice and…
- Vinod Devasia, Mangalore
Repair/replacement of Samsonite AT Prismo Spinner – Rs.9,950/-:
Sarita Hegde Roy, Apollo Bunder Mumbai 400 001, Maharashtra, bought a Prismo Spinner Samsonite bag at Bagzone Lifestyles Pvt.Ltd (New BEL Road, Bangalore 560094). In just one trip the bag got frayed in more than one place and looked old and battered. She registered a complaint on Samsonite India’s online feedback form on 15th October 2012. However, there was no action on the part of the manufacturer / seller to remedy the issue…
Samsonite - 17.11.2012