Mobile replaced by Micromax: Mr. Vaibhav Sawaiker of Borivali East, Mumbai 400066, Maharashtra
(sawaiker_vaibhav[at]rediffmail.com) had purchased a Micromax phone on 07-04-2013. Since January 2014, he was having series of problems which could not be rectified even after servicing. He wanted a replacement but Micromax was not willing to do the same. He posted his complaint with ICF on 03-04-2014. After much following up Mr. Sawaiker got replacement first week of May 2014.
Karbonn mobile service – Rs.12,000/-: Mr. Nagamallappa of Bangalore, Karnataka (nagamallappa[@]toyota-kirlsokar.co.in) had purchased Karbon Mobile S9. After 6 months, it was not switching on. The service center suggested battery problem but even after checking with another battery the problem was not resolved. The device was submitted to the service center but even after a month it was not returned. Mr. Nagamallappa posted his complaint with ICF on 21-11-2014 and finally got his device replaced.…
Nagamallappa, Bangalore, Karnataka
Refund from Paytm – Rs.400/-: Mr. Rahul Aggarwal of Punjab (Email: rahulaggarwal248[@]gmail.com) wanted to add 400rs paytm cash to his paytm wallet. The money got debited from his bank account but he did not receive the same in the Paytm account. He was told that the money will be refunded but refund was not done. He posted his complaint with ICF on 08-09-2014 and the matter was taken up with Paytm. Mr. Aggarwal finally got his money back by 11-09-2014.
Rahul Aggarwal, Punjab
Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c…
Shreenath Deshpande, Bangalore
Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Recovery of unsettled Security Deposit amount from Reliance Communications – Rs.654.26:
Mr. Chandra Mohan of Ghaziabad (email@example.com) had surrendered his Reliance Landline on 01-03-2009 after settling all the outstanding bills and applied for the refund of security deposit Rs.1000/-. Reliance had assured that his deposit would be refunded within 90 days. However, Mr. Chandra Mohan did not receive his refund even after 90 and he took up the matter with Reliance Customer Care. Foll…
Reliance Communications - 09.09.2009
Refund from Myntra.com -Rs. 2,778.46: Mrs. Ambrine Syeeda, Bangalore placed an order with Myntra.com on 12-12-2014 against order ID: 24549859. A sum of Rs.2,778.46 was deducted from her account but the customer neither got the product nor the money back. She posted her complaint at ICF on 13-01-2015 and got her money back by 22-01-2015.
Ambrine Syeeda, Bangalore
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Refund from Yepme – Rs.2,500/- – Mr. Komal Prabhu of Bicholim, Goa had returned a product to Yepme against order 32865300 dt.21-11-2016 and was expecting refund from them. However, even after one month he did not get his money back. He posted his complaint with ICF on 03-01-2017 and the matter was taken up with Yepme. The customer finally got refund by 25-01-2017.
Mr. Komal Prabhu, Bicholim, Goa