Website not delivering Rakhi after taking payment

This website promised one day delivery of rakhi. I booked one such delivery for the amount of Rs.699 on the 17th of August 2016. The rakhi is not delivered even today i.e. two days after the promised time. I have tried to reach out to their customer service numbers mentioned in the site. They have an automated system in place which keeps hanging up the call. I have also raised tickets and written to them through e-mail. No response from any source! I have tried to reach them in social media as well and still no response. I have seen in social media that a lot of customers have faced the same issues.
I want a refund of my amount and a compensation for all the emotional trauma this GiftALove website has subjected me to. I also suspect that they are not a registered provider of the services they are offering.

Amulya Podile
Hyderabad 500018, Telangana
Email: / 19/08/2016 / 4:42 pm

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