Whirlpool Proton service complaint

We have purchased a Whirlpool Proton triple door fridge in 2011 in Jaipur, Rajasthan. And few days back it stopped cooling so, we called the concerned shop from where we purchased the product and he gave us the contact no. Of “Aggarwal Refrigeration and Engineering “. On contacting them like 5 times only they sent their engineer after 2 days and he said that the gas is not working so it need to be refilled at their workshop. We asked for how many days it will take to repair the fridge he said 2-3 days.

And let me tell you we sent fridge to repair center on 11 November 2014 and it’s been 7 days my fridge is still not repaired and they are stalling us since by saying a new reason every time we contact them.

Now, I want to lodge a formal complaint against them the ” Aggarwal Refrigeration and Engineering ” as they are harassing us and causing unnecessary delay of service to consumer. Kindly look in to my problem and provide quick resolution.

vaibhav agnihotri
House no. 301-B, loco colony, near railway station, Rajasthan 302006
Email: coolvab14@gmail.com
Contact No. 9899803754 / 18/11/2014 / 3:27 am

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