I have subscribe internet service from hathway for my residence address given above. as company had stick bill in my society promises to give free wifi router with subscription. as i had just float inquiry on 1st june immediately company person call me on my cell number and given scheme that company will provide wifi router free of cost with subscription and on the spot i had paid 5715/- by cheque no. 039758 dated 10/06/2015 drawn on apna shakari bank ltd mulund east branch. for plan 90gb in six month with 50mbps speed. on 9th june i received message on my mobile about my account number 1348614. as they had install modem in my home and told me that they will install router after i make provision for electric supply for the same. after made the electrical point i called more then 5 times for installation of router but no body has come. every time i register complaint on customer care number 1800223337 the person from company call me and told me that they will come tomorrow but no one come to resolve it and in the morning i got message that my complaint is closed because it resolve. now the customer care peoples are telling me that go and catch the person who come to collect the cheque. here i mention last 2 complaint numbers
13840124-21/08/2015
13869616-25/08/2015
so i request please provide me router as they promises or give me full amount 5715/- refund to me. with compensation 50000/- for problems i am suffering till today

MITESH GALA
RAMASHISH CHS NAVGHAR, CROSS ROAD, SANE GURUJI NAGAR, MULUND EAST, MUMBAI 400081, Maharashtra
Email: prathaminteriordesigner]@gmail.com
120.61.12.161 / 03/09/2015 / 1:24 am



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