Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010
Refund from Amazon – Rs.20,000/- : Mr. Piyush Kumar of Faridabad, Haryana had returned a Yamaha Keyboard on 06-07-2016 (order no-404-6899635-7842713) to AMAZON and the product price was Rs.21,650. But Amazon refunded him only Rs.1,650. He approached Amazon many times but he could not get the balance money. He posted his complaint at ICF on 19-07-2016 and the issue was take up with Amazon and the vendor. After follow-ups, Amazon’s legal team confirmed refund made to the customer and the issue w…
Piyush Kumar, Faridabad, Haryana
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Replacement of damaged Su-Kam battery: Madhusmita Sahoo of Satsingha, Baniapat, Keonjhar, Orissa (sudhansu_999[at]rediffmail.com) bought Su-Kam Inverter & Tubular Battery in Mar-2013. She faced problem with its power supply system and lodged a complaint with Su-Kam on dt.25.12.2013. Following this she got a new replacement battery but it was delivered in damaged condition. She contacted the service station regarding this but did not get any assistance. She posted her complaint with ICF on 11-01-…
Keonjhar, Orissa - 14-01-2014
Cancellation of ticket by Spicejet – Rs.5,000/-:
Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve…
Spicejet - 11.04.2013
MakeMyTrip.com fails to pay full refund – Rs.1000/-:
Mr. Soutik Das (firstname.lastname@example.org) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010.
Makemytrip.com - 26.01.2010
Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016.
- Indiranagar, Bangalore 560008
Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013
Refund from Go Ibibo – Rs.7,493/-: Mr. Mohammed Sanjeliwala of Anand, Gujarat 388001 have booked online Air ticket from Go Ibibo Website. When he booked the ticket they showed that if cancelled only Return Ticket will be refundable. However, when the customer expressed his intention to cancel the ticket he was told he would not get any refund. Mr. Sanjeliwala posted his complaint with ICF on 23-08-2016 and the matter was taken up with Go Ibibo. After follow-ups, the customer got the mutually …
Mohammed Sanjeliwala, Anand, Gujarat