Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Complaint against MakeMyTrip for short-refund – Rs.4,285/-:
Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010.
Makemytrip - 26.07.2010
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Refund from Bagittoday – Rs.2,149/-:
Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013.
SAHARANPUR, Uttar Pradesh - 20.07.2013
Refund from Snapdeal – Rs.3,000/- : Chedoma Bhutia, Gangtok 737101, Sikkim ordered a makeup product for Rs.3000 against COD through snapdeal. The product received by her was of Rs.500/-. She was unable to contact customer care, hence I contact the seller address given on the parcel. The seller said amount will be refunded one the parcel is received back. The parcel was delivered back on 5th December but the Seller did not refund money and there was no assistance from Snapdeal. Ms. Chedoma poste…
Gangtok, Sikkim 737101
Defective Samsung mobile sold through Ebay – Rs.19,799/-: Mr. Jagadiswara Reddy, Bangalore (jagadish.t.reddy[@]gmail.com) had ordered one brand New SAMSUNG GALAXY Note2 N7100 with Ebay on 26-07-2014. After 10 days of receipt, Mr. Reddy found some defects in the handset and promptly reported the same to the Seller and Ebay. Ebay closed the complaint without any resolution. Mr. Reddy came to know from the Samsung Service Center that the mobile is a used one and the service is already active in F…
Mr. Jagadiswara Reddy, Bangalore, Karnataka
Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 …
Pinky Das, Kolkata
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Huawei – Rs.8,999/- : Mr. Vishal Sevak of Rajkot 360001, Gujarat ordered Honor 5C mobile from https://store.hihonor.com/in. on 12 Augast 2017. He paid for same phone on same site via credit card, the value of mobile is Rs.8999. On same day he cancelled the order #6710107960. Since then he was in touch with customer care of company via mail and phone calls but there was no response from the company. Mr. Sevak registered his complaint with ICF on 02-10-2017 and the matter was take…
Mr. Vishal Sevak, Rajkot 360001, Gujarat
Complaint against ApolloMunich for mediclaim settlement – Rs.32,200/-:
Mr. Ajay Sharma of New Delhi (Email: sharmaji38(at)gmail.com) underwent surgery for Appendicitis at Saraswati Hospital And Cancer Care Centre on 23 March and was discharged on 26 March. The total cost of treatment was Rs.32,200/- and was paid by him in cash, in full. Mr. Sharma submitted his claim with full documents to Apollo-Munich Insurance Company. His claim was not settled even after many reminders on the basis of a …
Apollo Munich - 15.07.2012