Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-:
Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R…
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…
Refund from Big Bazaar – Rs.16,089/-: Mr. Suresh Vishwanathan of Mumbai had purchased some goods from Big Bazaar, Nashik Road for an amount of Rs.16089/-. After purchase, his debit card was used to make the payment. At first instance POS machine did not respond and the card was used on another and the payment was made. However, Mr. Suresh was shocked to find that his account was debited twice for the same amount. He contacted Big Bazaar and SBI but he did not get his money back even after many…
Suresh Vishwanathan, Mumbai
Refund from Shopclues – Rs.15,990/- : Amit Kumar Nath of Surapet, Vinayagapuram ordered a 32 inch samsung LED tv on shopclues.com on 23rd Jan,2016. vide order no 873104317. As per shopclues the material was shipped through beacon surface carrier and expected delivery date date was between 6th feb, 2016 to 9th feb,2016. However, he did not receive the product and did not receive any firm response from Shopclues to his emails. He posted his complaint with ICF on 09-02-2016. The customer got his …
Amit Kumar Nath, Surapet, Vinayagapuram
Claim settlement by Mediassist: Mr. Sudhir Bisht of NOIDA 201301, Uttar Pradesh was admitted into Max Super Speciality Hospital as per the doctor’s advice for blood transfusion due to severe anaemia. The patient had initially opted for cashless treatment and the initial request was approved by the TPA Mediassist. Since the discharge summary was already issued before the approval was received, the patient had paid the bill and opted to claim reimbursement. However, when the patient applied for re…
Sudhir Bisht, Noida, UP
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.
Sayantan Das, Howrah, West Bengal
Complaint against Nownaukri – Rs.117,000/- : Mr. Vipin of Chennai 600077, Tamil Nadu was misled into paying a total sum of Rs.117,000/- to nownaukri.com against job offers. However, Mr. Vipin later realised that the offers were not genuine and the company was not fulfilling their promises. He therefore asked for cancellation of the services and sought refund. However, nownaukri did not pay heed to his request and were giving excuses. Mr. Vipin posted his complaint with ICF on 29-12-2015 and the …
- Mr. V.V.Vipin, Chennai
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Sambuddha Dasgupta, Guwahati, Assam
Replacement of Micromax Mobile – Rs.7,200/-: Mr. Sambuddha Dasgupta of Guwahati purchased one Micromax Q413 mobile on 6 October 2016. He submitted the device with the service centre on 17-04-2017 for various issues but did not get delivery of the phone even after 15 days. Mr. Dasgupta posted his complaint with ICF on 03-05-2017 and the matter was taken up with Micromax. Finally, Mr. Dasgupta got a new replacement pone on 12-05-2017.