Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Refund from Flexi Tours – Rs.2,854/- :
Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc…
Munger, Bihar - 14-07-2013
Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016.
Paresh Shah, Vesu, Surat
Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Complaint against allschoolstuff.com regarding partial delivery:
Shilpa Parulekar of Sewree, mumbai -15, maharashtra (Email: shylpa(at)yahoo.com) ordered some goods with Allschoolstuff.com by paying advance money. Goods were delivered only in part and for the remaining goods Ms. Shilpa had been sending repeated reminders but to no avail. She posted her complaint with ICF on 09-01-2013 and finally her issue got resolved by 15-01-2013.
Allschoolstuff.com - 15.01.2013
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Refund from Myntra.com -Rs. 2,778.46: Mrs. Ambrine Syeeda, Bangalore placed an order with Myntra.com on 12-12-2014 against order ID: 24549859. A sum of Rs.2,778.46 was deducted from her account but the customer neither got the product nor the money back. She posted her complaint at ICF on 13-01-2015 and got her money back by 22-01-2015.
Ambrine Syeeda, Bangalore
Prestige Grinder servicing by TTK:
Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.
TTK Prestige - 06.12.2012
Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013.
Ahmedabad, Gujarat - 20.05.2013