My father opened an account in ICICI bank, the executive offered us one plan in which if we open an account for senior citizen with deposit amountbof 1 lac rs. They will provide 3 in 1 account (saving, dmat and inline trading account) and also 2000 rs transaction free( no commission on buying and selling shares af amount 2000 rs) later bank vharged 780 rs each month for not maintaining minimum average balance of 50,000 Rs each month from January 2018 till date. While opening account relationship manager confimed us minimum average balance of 4500 and now when we complain he told by mistake they open priviledge account and assured to reverse the charges but the same is not reversed and now relationship manager Mr. Sxxxxxt sxxxxu is not responding over phone. When visited bank, he repeated same thing that he is trying to get approval on reversal since last 2 months.
Vile oarle eqst, Mumbai 400057, Maharashtra