Refund from Indiaplaza – Rs.1,999/-
Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai…
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013
Complaint against Big Bazaar – Product not available against order:
Mr. Arjun Ankathil (Email: ankathil.arjun(at)gmail.com) of Pune, Maharastra purchased a Whirlpool Splash washing machine from Big Bazaar Chinchwad on 11 June 2010. As the product was not available at that time, he placed an order for it and was promised a delivery for it within 10 days. On 23rd June 2010 Mr. Arjun was informed that the product cannot be delivered and he has to select some other product. His request to refund…
Big Bazar - 30.06.2012
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund claim against Paramount Airways – Rs.5,954/-:
On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (email@example.com) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka…
Paramount Airways - 16.01.2010
Refund from MakeMyTrip.com:
Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010.
Mr. Volodymyr, Ukraine, Kiev - 26.05.2010
Refund from Air Asia – Rs.49,056/- : Mr. Abhishek Sharma of Bangalore, Karnataka had booked 4 tickets for Bangalore to Chandigarh and back, for the 9th of November & 13th November 2014. A night prior to the he was notified that the flight has been cancelled. He informed them that he need to cancel the return as well because the first sector got cancelled. However, even after 90 days he did not get refund. He posted his complaint with ICF on 24-02-2015 and the matter was taken with the Ai…
Abhishek Sharma, Bangalore, Karnataka
Complaint against India Times Shopping for refund – Rs.1,440/-:
Ms. Arpita Mahapatra of Kolkata (sinhamahapatraarpit(at)@yahoo.com) had ordered for 8GB Spy Hidden Pen Camera on 19th September 2009 with Times Shopping after seeing an advertisement in the Times of India paper ( Kolkata Branch 16th September ) by making a payment through cheque to their agent . After not getting the product even after a month, she contacted India Times customer care. She was told that her order was cancelled as…
Indiatimes shopping - 05.12.2009