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Wrong delivery information by Snapdeal for cancelled order

I have order a Micromax x879 on 20 July 2016. due to delay in delivery I have cancelled my order. I got a message on 30/07/2016 from snapdeal in which they right ‘your product will be delivered between 30 July to 4 Aug. I have cancelled my order on 30 July. but after 3-4 days order shows delivered. after seeing that I have call snapdeal customer care on 4 Aug and they said that they will solve my problem within 6 days but after 25 days they could not solve my problem. they neither give product not refund. I have call more than 20 times regarding this order.

krishnanand dubey
SINGRAULI, Madhya Pradesh, 486886
Email: kxxxxxxxxxxx8@gmail.com / 28/08/2016 / 3:51 pm

1 comment

    • Snapdeal on 30/08/2016 at 11:08 am

    Dear krishnan_du,

    Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

    Team Snapdeal

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