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Wrong packs provided by Videocon

A south hd pack was activated on sep2nd and I got that deactivated the same day. Again the pack was activated by you guys mistakenly and I got to know this Info on nov3rd when I called for deactivating my English hd pack. So when the fault is with you guys why is the refund not possible. A ticket is being raised all the time I call them but no resolution.

Harsha K
Bangalore 560035, Karnataka
Email: hxxxxxxxxxxx8@yahoo.co.in



1 comment

    • Videocon d2h on 14/11/2017 at 4:24 pm

    Dear Harsh,

    Please email us at Customercare@d2h.com along with your Customer ID to assist you better on the same.

    Thanks & Regards,
    Videocon d2h Team

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