Wrong product delivered by PayTm, PayTM not replacing

I want to inform you that i ordered two combos of shirts on june 11,2015. they send wrong and defective product. I raised the return request, they wrote that the representative will come and pick the product in 3-4 days. when they dont send the repesentative. then i contact them, they said that they will not send the representative and request me to send the product back. but courier charges are Rs.800 to 1200 and paytm will cashback the amt of Rs 200 only. then i mailed him that i will courier it only if they give me the written mail that they will refund the full courier charges.
later they stop replying my mail. and cancell my return request. Please help me.

sandeep singh
cmcl cumps, jowai 793210, Meghalaya
Email: singhsandeep87@ymail.com / 08/07/2015 / 10:44 am

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