Wrong product delivered by Snapdeal.com

I have ordered LOGITECH B170 wireless mouse from SNAPDEAL.COM, But snapdeal has delivered a different product i.e ENTER MOUSE inside the logitech package. i have lodge a replacement and sent the product to snapdeal by india post awb no EO463239328IN on 17 june 201 and submitted the coutied invoice to snapdeal through any other query, but till now snapdeal has not contacted me or helped me atall. please help.i have tried to contact snapdeal many times, each time snapdeal get me a reference no and assure me that snapdeal will contact me within 24 hours, but snapdeal has not contacted me till now

Email: Kxxxxxxxxxxxx1@GMAIL.COM / 26/06/2016 / 1:25 pm

2 comments for “Wrong product delivered by Snapdeal.com

  1. Snapdeal
    28/06/2016 at 11:16 am

    Dear lipan_kk,

    Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

    Team Snapdeal

  2. Snapdeal
    05/07/2016 at 2:17 pm

    Dear lipan_kk,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

    Team Snapdeal

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.