Wrong product delivered by Varideal

I have ordered Woodland shoes from Varideal.com on Dt.17/08/2016 against cash on delivery basis and we got the order on Dt.22/08/2016 and cash paid to courier person of Rs.1760/- and after opening the box we found used and wrong product delivered by Varideal.com and after that we have called there customer care no. 011-66575920 number of times( which is mentioned on there site@ www.varideal.com) but not responded and we have also sent emails on regular basis on cs@varideal.com but still we have not received any reply from their end so please help and take legal action against the same Please find below details:-
Order No.100004116, Invoice No.100003371, AWB No.967610032561 (BY DFS Courier)

Rajeev Gupta
Tri Nagar, New Delhi 110035
Email: gxxxxxxxxxx3@gmail.com / 24/08/2016 / 10:39 am

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