Wrong product delivered Ebay seller, no ebay support

I had purchased ruby gold gold colored block heel sandals 499rs from eBay on 26th October and I got the product on 3rd november.. The product was not as described, local product and even the seller sent me the big size!!so can’t even wear that so I raised a claim on same date..and wn I call ebay today they said they rejected the claim please help me to get back money sir. Claim I’d:1400608, Seller:shivamfootwear-store.

Sachin Bm
Signals mobile shop gonikoppl Road virajpet 571218, Karnataka
Email: sachinsachu658.ss]@gmail.com / 09/11/2015 / 10:39 am

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