Wrong product delivery, no support from buffersales.com

I have booked a combo pack of jeans @899+100 Rs for delivery charges from Buffersales.com on 18th May’16. My order id no is OID 113548. I received my shipment on 21st May’16. At the time of delivery I tried to open the packet but delivery boy said if the product will not be good it can be return with easy procedure. When I open the parcel I shocked to see that the quality of jeans was too bad it seems that it has been already used, also I ask for jeans for 36′ waist size but they sent me 32′ waist size jeans. I immediately sent a mail with attached pic of product to buffersales customer care as they have mentioned in their return policy. I also contacted in the customer care of buffersales. Every time they assured me that U will get a call from their side and they will return product and refund money. I have recorded their voice also for future claim. Now already 1 month has been passed but I am not getting any solution. So I request you to please help me to refund my money. Also I request you to please take strict action on these kind of fraud companies which makes customer fools.

Narender Kumar
New Delhi 110044
Email: nxxxxxxxxx5@gmail.com / 24/06/2016 / 1:39 am

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