Wrong product from Myntra, no replacement or refund

I ordered a swimwear at myntra and paid for it online. But i get the deilvery it does not contain the thing which i ordered. I called their customer service center, firstly they didnot understand after explaning them everything they created a return request which got canceled in just 5 min by them too, as they said item contain intimacy so cannot be reviewed at customer end and ask me to courier it to them again. I also did the same, sent then the item using dtdc courier service, whose tracking number show that item is been deliver to myntra warehouse on 23 of january. when i called them then they are being aware that they got the item and ask me to wait for next 3 days too. i also waited for it. and when i called them again they ask me to do the same as theie ware house havnt updated the status till now.

Firstly i havnt got my refund for item , i had also spent 150 rs to sent them product which i also see going invain,

I had sent so many mail and calls to this guys still not got my product value +courier charges.

Punit Sharma
Ahmedabad 380054, Gujarat
Email: fxxxxxxxxxt@gmail.com
103.238.107.37 / 28/01/2016 / 7:22 pm