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Wrong product received based on wrong information on Snapdeal portal

This is w.r.t. Order iD: 18723579801 Cycle SIze: 26T. I had ordered a Hercules Roadeo bicycle from Snadeal based on the information given on their website. A section of the website consists of questions & answers and it is clearly mentioned that the cycle is of aropriate size for people upto 6ft. However, once i received the cycle, i found that it was much smaller in size for me. My request for return of the product was denied by snapdeal based on their policy. I requested the company to replace my cycle with a larger size which was denied without giving me any reason. My decision to buy this size of the cycle was based on the information given on their product web page. Also, there is no disclaimer on the webpage stating that the information can be wrong. The company is cheating consumers by giving wrong information on the product page and assuming no liability for the same, Request you to help me get a replacement/refund for the cycle.

Dipanshu Gupta
Rajinder Nagar, New Delhi 110060
Email: dxxxxxxxxxxxe@gmail.com

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