Wrong product sent twice by Flipkart vendor

I have ordered for a cash counting machine of a brand named gobbler 2100 for an amount of 5549 dated 24 october 2016 on flipkart, from the seller named cashier my order id is OD507410547620505000.

I received the delivery for the same on 27 october 2016, but the product which i received is of a different brand ( brand name – Office Bird ) for which i requested for a replacement and they agreed to it. However i received a replacement today from flipkart and i received the same unwanted office bird named cash counting machine from them.

My earnest plea to you is help me getting the product i requested for. I have been trying to contact their customer care no.
but its always on hold for hours and no body is ready to assist.
i have even written to them about this but they just keep assuring me about replacements and also told me for further actions to be taken against the sellers so that such mishaps donot occur again, however they where mere words,Also offering me with their charts and time tables of deliveries. Still their deliveries are always unplanned, and we need to sit and wait for them the whole day as they surprise us any time and not even ready to wait for 10 minutes.
Request your serious intervention on this as this whole process is killing a big amount of time and am not able to focus on my daily activities. my earnest plea to you is also to sack this seller named cashier (original name Nagneshiya impex situated in Chennai) on flipkart for delivering different products instead of something else, keeps on sending the same un wanted products againa and again.

Ammar Khan
Frazer town, Bangalore 560005, Karnataka
Email: exxxxxxxxi@gmail.com
223.186.88.193 / 02/11/2016 / 7:34 pm

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