Wrong variant mobile delivered by Flipkart

I ordered LG G4 STYLUS (TITAN) (LGH630D) from Flipkart on 8 August 2016 received product on 14 August 2016 after opening the safety box , i found LG G4 (LGH540D) which is of 3g variant , when i ordered my mobile it was clearly showing under LGH630D , i have repeated ask customer care to change my mobile with LGH630D but they want are not , they want to refund me mobile because now mobile rate is showing 11500+ and i bought it for 9999

They dont want to punish seller for wrong variant of mobile sent but want to punish customer , why i pay 1500 more…?

After several mails with costumer service i contacted response@flipkart.com (received a call after 3 days ,but at that time proper network was there so voice was cracking they asked me that they will call me tommorow but they didnt called me than , i tweeted on flipkartsupport but they kept assuring me that i will receive call or mail but 7days gone nothing had happened. i am without proper mobile and my business is suffering

i am suffering lot of problems due to not having proper mobile phone ,my business is suffering

please look into this matter and do needful to me.

Ravi Makhija
Ulhasnagar 421001, Maharashtra
Email: rxxxxxxxxxx@gmail.com / 28/08/2016 / 2:26 am

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