MakeMyTrip.com fails to pay full refund – Rs.1000/-:
Mr. Soutik Das (email@example.com) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010.
Makemytrip.com - 26.01.2010
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh
Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her…
Sujita Kushwaha, Bangalore 560100, Karnataka
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Complaint regarding Shriram Transport debenture renewal:
Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.
Koramangala, Bangalore - 20.06.2013
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.
Sayantan Das, Howrah, West Bengal
Free memory card from Mobilestore:
NISHIT GAIKWAD, AHMEDNAGAR, MAHARASHTRA (Email: nishitgaikwad16[at]rediffmail.com) had ordered mobile phone ( lava iris 349 ) with online shopping site THE MOBILE STORE order no. 3110395016834. At the time of ordering phone there was an offer of free memory card of 4GB. But when he received the phone there was no memory card along with the phone. When he called the costumer care they said they can’t provide the memory card. He posted his complaint with ICF…
Ahmednagar, Maharasthra - 08.07.2013
Furniture not delivered by Housefull International – Rs.18,190/-:
Ms. Sudeshna Mukherjee of Hyderabad, Andhra Pradesh placed orders for bed, wardrobe, side table on 06-10-2012. However, until 25-02-2013 delivery was not made and she did not get any assistance from Houseful in resolving the issue. She posted her complaint with ICF on 25-02-2013 and the matter was taken up with Housefull. Finally, Ms. Mukherjee got her money back by 16-04-2013.
Housefull - 16.04.2013Hyderabad
Refund from Snapdeal – Rs. 849/-: Mr. Sandeep Gupta, Ballia, UP had purchased USB power bank from Snapdeal for Rs. 849.00 but it turned out to be defective. This order was returned back to Snapdeal on 10 Jan 2017 but there was no refund of money was done from Snapdeal side. Mr. Gupta posted his complaint at ICF on 01-02-2017 and got his refund by 03-02-2017.
Sandeep Gupta, Ballia, UP