Activation of internet services by Idea without my consent

Activation of internet services by Idea without my consent

i recharged my number with Rs.120 on 22nd feb 2013 .i saw deduction on 23rd feb and the idea cellular have notified me through message that an internet pack Rs.98 has been activated followed by a deduction from my main balance. i didnt ask the customer care of idea to activate internet pack in my number. when i called for enquiry about the deduction to the customer care numbers were continously busy for long hours. i therefore request idea celluluar services to deactivate the internet service and duly return the deducted amount.

SHWETAPADMA MOHAPATRA
BHUBANESWAR, ORISSA
Email: shwetaputli@gmail.com
Contact No.: 9090042670
IP: 117.232.228.145 / February 23, 2013 / 7:10 pm



1 comment

    • Idea Cellular on 02/03/2013 at 7:11 am

    Dear Customer,

    We wish to inform you that your complaint for Pack Activation Dispute related issue has already been initiated with us; under reference number 1-32136002370 and same shall be processed at the earliest.

    Regards,
    Idea Cellular

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