Aircel deduction from main balance for internet usage

I recharged my Number(8083788924) with 14 P.I Pack on 12 nov 2013. Got 150 mb 2g or 18.68 mb 3g data balance. I had 37 rs. approx as main balance . but when i started using net balance got deducted from main account. All balance got deducted.

When i tried complaining about this in customer care, they didn’t gave proper response and said deduction is genuine without telling any reason . next time called again then i put up a complain with 1-14050337711 .

they also blocked my number from 198 that is i am not able to call them again .

Called agin from another number again they didn’t gave proper response. . I want not only my money refunded. but what about my P.I 14. I even went to local agency regarding this but they also checked and said that we are not able to find the problem but your money will not be refunded.

I think this is open theft.

I am damn serious about this. Specially the system of aircel regarding blocking of customer’s number. Please look into the issue.

Mukesh Kumar
Rang bahadur road telbigha, gaya 823001, Bihar
Contact No. 8083788924 / 13/11/2013 / 11:51 pm

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