Aircel deduction from main balance for internet usage

I recharged my Number(8083788924) with 14 P.I Pack on 12 nov 2013. Got 150 mb 2g or 18.68 mb 3g data balance. I had 37 rs. approx as main balance . but when i started using net balance got deducted from main account. All balance got deducted.

When i tried complaining about this in customer care, they didn’t gave proper response and said deduction is genuine without telling any reason . next time called again then i put up a complain with 1-14050337711 .

they also blocked my number from 198 that is i am not able to call them again .

Called agin from another number again they didn’t gave proper response. . I want not only my money refunded. but what about my P.I 14. I even went to local agency regarding this but they also checked and said that we are not able to find the problem but your money will not be refunded.

I think this is open theft.

I am damn serious about this. Specially the system of aircel regarding blocking of customer’s number. Please look into the issue.

Mukesh Kumar
Rang bahadur road telbigha, gaya 823001, Bihar
Email: mukesh352@gmail.com
Contact No. 8083788924
115.253.128.245 / 13/11/2013 / 11:51 pm



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