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Amazon not refunding money after cancellation

I have ordered Nokia Lumia625 Mobile phone and Flip cover On Oct 21 on amazon.in In an Offer Rate.which i saw adv on Times Of india giving at offer price in amazon website. i paid rs 6999 through online for mobile and flip cover i paid rs 249.

But next day Oct 22nd I cancelled these 2 ordered. My Mobile ordered id is Order #404-4434279-9821147 and Flip cover ordered id ORDER # 404-0288830-6289156 cancelled on Oct 22nd , i asked for Refund After 8 days on Nov 1st they said they have not recived the item to their centre.

Nov 5th i chated with amazon customer they said they 5 to 10 days they will return my money they said ie, Nov 15 th they will return my money they said.

Nov 14 i chated with them they saying still 4 days to wait to refund my amount ,so i asked the seller contact number so that i can contact him directly. But their answer was really SHOCKING TO ME. the answer is they dont their seller mobile number,

Amazon customer reply to me on nov 14th: CHAT ON NOV 14 TH Amazon Customer

08:51 AM IST Amazon(Amazon): Sorry to inform that we don’t have their contact number.


Nov 14th they said 24 to 48 hours their cusomare care people will call me but still now no one called from amazon..iam really getting fear that these people will never return my money rs 6999 + 249 =rs 7248.

Over all 24 days over which iam cancelled My Product still they are not refunding my money . i dont 24 days nearly one month they are talking to refund My amount..

Kindly take neccesary action to them so that in future no other Customer Should Not Suffer like me in future and With your help tell him return my money.

Selling product in amazon With out Seller Information and Seller Contact Number , this Must be Stopped By these Online Advertisers..
Then How we can get money Back With knowong the Seller Information.

Manivannan k
Old pallavaram, chennai 600117, Tamilnadu
Email: manimadhan7@gmail.com / 16/11/2014 / 11:52 am

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