Amount charged by Zest money even after cancellation – India Consumer Forum
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Amount charged by Zest money even after cancellation

On 27th January 2017, I enrolled with zest money for easy finance of mobile phone on EMI from their partner value cart, value cart shipped the product on 30th Jan 17 but I emailed them to cancel the product as value cart sells
defective and second-hand products, but value cart didn’t bother to cancel and even insisted courier guy
to deliver the product. I refused to accept the product and in the meantime zest money deducted my 1st
EMI I emailed zest money with anger but they assured me the amount will be reversed once the product gets back to the seller. It’s almost 90 days the product for return is in transit and zest money is deducting my EMI.

I request you to look into this matter as this type of company loots people in the name of easy finance. I have attached supporting document for your perusal.

satabdi deb prasad
Bagdogra, Siliguri 734014, West Bengal
Email: / 22/03/2017 / 5:18 pm

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