Amount deduction by Airtel – India Consumer Forum

Amount deduction by Airtel

I have been charged an amount of rupees 90 in my Airtel prepaid sim. While asking for a reason they are not giving proper answer. They are giving irrelevent reason. I recharged my airtel prepaid sim for a internet booster. But before the end of the booster they charged amount from my main account balance. Also when they took about 30 rupees for contacting customer care. For charging also they have not given any intimation. Please help me in this issue and i want my money back.

Mohammad Azarudeen A
Cuddalore, Tamil Nadu
Email: mdazar100@gmail.com
Contact No.: 9037431567
IP: 203.132.209.101 / 27/05/2013 / 4:11 pm



2 comments

  1. Namaste Azarudeen,

    This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Azarudeen,

    We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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