I have booked a car in Nexa showroom (Ambattur, Chennai) on Jan 4th of 2016 for which the data of delivery was promised as 3 months in April 2016.
April 5th is completion of 3 months though, Nexa guys claimed that 3 months means end of April only.
However, they sent a communication after end of 3 months that the car delivery might be extended for 12 more weeks.
I tried to speak to showroom guys and also escalated the issue with Maruthi and Nexa management. Several people from Nexa contacted me by phone and asked about the issue. They said they will get back to me after looking in to the details, but no one responded so far.
Now, 4 months already completed and 5th month is running and there is no confirmation on the delivery date.
I have booked this car expecting that it will be delivered in max of 4 months as i required it for commutation to hospital for medical emergency at my home.
I have paid 11,000/- for booking and i already waited for 4 months. For new book today, people have to wait for 6 months hence, i can not cancel my booking and go for another showroom.
I am not getting any reply for my emails and looking for your help in this matter.
Okkiyam Thoraipakkam, Chennai 600097, Tamil Nadu
126.96.36.199 / 09/05/2016 / 10:42 am