Complaint against freecharge regarding Aircel recharge – India Consumer Forum
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Complaint against freecharge regarding Aircel recharge

Freecharge Aircel recharge complaint. I recharged a plan which on freecharge shows as free local and std call (rs249 on aircel bihar jharkhand), but later after the recharge aircel customer care informs me that only local calls are free.order id FCVA170307598292670

MOHD SAIF ALI KHAN
DHANBAD 826004, Jharkhand
Email: sxxxxxxxxxx1@gmail.com
14.139.216.84 / 07/03/2017 / 11:12 am



4 comments

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    • Aircel on 07/03/2017 at 5:10 pm

    Dear Mohd_sak,

    We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

    Aircel No.:
    Recharge Date:

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

    • Mohd saif ali khan on 08/03/2017 at 6:51 am

    Aircel no:7273087261
    Recharge date:07-03-2017

    • Aircel on 08/03/2017 at 6:49 pm

    Dear Mohd_sak,

    We are forwarding your concern to the team. Please allow us some time to get back to you.

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

    • aircel on 15/03/2017 at 11:15 am

    Dear Dear Mohd_sak,

    We would like to inform you that as per you concern, if you had recharge this product of Rs 249/- than you will get only (local) free 300 Min per/day after that you will be charge 30p/min on every (Local+STD calls) as well as you just make a call 12000 min in 1 week along with this product you can receive 500MB 3G Data and no further benefit given as per the product.

    Warm Regards,
    Aircel Social Media Team

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