Complaint against IDEA Prepaid Service

ideasms

I have recieved the promotional Massage from Idea as on 23/02/2013 8:59AM “IZ-IDEA CARE” Massage as per:-

“Get 700 local or National SMS for 7days on 14 Rs. recharge. Please Note:You can send maximum 100sms per day”

So that’s why i got recharged the same with Rs.14 and instead of getting the offered plan i got as single sms I2I NIGHT 1 SMS & Rs.14 secoundry Balance. When I talked with Idea Care they said “we have not send this type of massage. As Proof i have that massage recieved from idea stating the offer.

UPKAR  SINGH
VPO SIKENDER PUR DISTT, SIRSA, HARYANA
Email: singh.upkar41@gmail.com
IP: 117.206.183.1 / February 25, 2013 / 10:53 am



2 comments

    • Idea Cellular on 02/03/2013 at 6:06 am

    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC335745.

    Regards,
    Idea Cellular

  1. 205IC335745.
    Im vineet kumar i have deduct my main balance without my any request and costumer care no are not received my call .
    please solve it.
    Thanks,

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