Complaint against for refund

I have booked airline tkt through I cancelled my tkt on 29/10/2013.Booking ref NF2203828587513. Now 28 days passed. so many times i called makemytrip and mailed for refund status. always they are telling that refund will made within 3 working days.but Airline refunded the amount to makemytrip on 3/11/2013. but make my trip not done till date to my complaint with make my trip ref no.131119-039119. please take necessary action.

518 SS&TC (GREF), c/o 99 APO Tinsukia-786189, Assam
Email: / 26/11/2013 / 7:23 pm

1 comment

  1. Dear Mr. Das,

    At the outset, we sincerely apologize for the unpleasant instance. This is not in accordance to our service standards nor do we expect any such practices.

    With reference to your complaint, please note that refund of INR 10314 has already been procesesd on 26th Nov with Refund Reference Number 112623436339 and should reflect on your account as per the bank processing cycle.

    We hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.

    Team-MakeMyTrip Care

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