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Complaint against Movers and Packers for damaged and missing items

I relocated from Chennai to Kolkata in April 05 through a certain Movers and Packers. The value of the goods is Rs.250000. I was charges Insurance of Rs.3000+Service Tax for every lac of insured value. The deliver was done in 3rd week of April in two places. Total value of goods broken is Rs.38000 and another items worth Rs.27000 missing. I have stated the same in the Consignment Note. They have repaired the broken glass of the micro oven but I not risking using it for they have not provided the Job sheet of Whirlpool as asked by me. I have mailed my experience with photographs to their top management including Directors and CMD but with futile result. Total mails is around 45 and phone calls to their National heads around 25. Yesterday I have expressed my grievance on their FB page. My mails has the details of all the numbers to which I called with dates and duration with content of the discussion.

Sajal Sen
27/1, Shyamnagar Road, Mandhar Apartment, Flat No – 2E, Kolkata – 700055, West Bengal
Email: sajalsen2@gmail.com
Contact No. 9831165568 / 19/11/2014 / 9:25 pm

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