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Complaint against shopclues regarding non-delivery

I was ordered one product on 6th Nov vide order no. 25904847 and the was supposed to be delivered on 13th. But unfortunately I didn’t receive my order. So, I called to Shopclues customer care on 13th and was informed that order has been shipped through Bluedart courier and the same is likely to be deliver on 16th. I waited till 17th 1st half but didn’t get my product. Again I have called to them and then got to know that order has been returned to Shopclues because they had dispatched low quality product. I was surprised to hear that. Now they are saying that they have no idea when this order will get processed.

Please have a look into this.

Dilip Kumar
D-312, Shiv Prasad CHS, Plot 39 & 42, Sec-12D, Koparkhairne, Navi Mumbai- 400 709, Maharashtra
Email: dilipjsingh@yahoo.in / 19/11/2014 / 4:37 pm

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