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Complaint against Snapdeal for non-delivery and delay in refund

Hi this is Swagata Bardhan. Snapdeal and Blue dart is continuously playing game with me.

The complaint

I have received the information

Dear Swagata Bardhan thanks for placing order no 3169414020. EST DELIVERY DATE Oct 24, 2014. Check mail for details.

The product Details:

La Opala Floral Pride Dinner Set… of Snapdeal Order No. 3169414020 has been HANDED OVER to Blue dart courier. Tracking number is 69167844502 and will reach you ON OR BEFORE Oct 24, 2014. Please check your Snapdeal account or contact Blue dart @ 18602331234 for courier status. Track order on mobile bit.ly/1oZbIF9

The Money Transaction statement

ATM withdrawal of INR 2625.00 done from your a/c **44….137 At SNAPDEAL COM GURGA On 13/10/2014 15:50 .Avl bal is +5732.29

Now can you please tell me what to do, where as, Snapdeal and Blue dart again and again delayed there commitment, where as already I have cancelled the order, due to fake commitment did by both of the company. I WANT MY MONEY BACK ASAP. Already have placed the request. SNAPDEAL AND BLUE DART AGAIN AND AGAIN GIVING DATES.


Swagata Bardhan
Qr No. C/192, Sector-6, Rourkela-769002, Odisha
Email: swagatarkl1991@gmail.com / 14/11/2014 / 6:16 pm


    • Snapdeal on 17/11/2014 at 11:58 am

    Dear Swagat,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
    For any other clarification please write to us at help@snapdeal.com and kindly mention your order is in subject.
    Thanks for writing your concern.

    Snapdeal Online Team

    • Amit on 01/11/2015 at 12:26 pm

    delivery is very bad.i am still wating for that
    amit kumar

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