Complaint regarding baggage lost by Jet Airways – India Consumer Forum

Complaint regarding baggage lost by Jet Airways

I was an unfortunate passenger of Jet Airways. on 28th of April. While I took a flight from Guwahati via Kolkata (where the flight was changed) to Mumbai, my bag did not come to the baggage claim belt. its been more than 6 days now, nothing has been done to atleast trace the bag. My question is, Is it so difficult to track a bag with alloted baggage tag number, for an airline having nation wide network coverage after even 6days??? How much time would have taken to make calls and get an account of the bag from various airports in our country?

I am attaching a copy of the mail, that I have been sending to all the so called email addresses that I could dig out.

Debdas Dey
Hazarapar, TEZPUR 784001, Assam
Email: / 04/05/2016 / 3:57 pm

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