Complaint regarding change of coupons by Hindustan Times – India Consumer Forum

Complaint regarding change of coupons by Hindustan Times

I paid online rs.799/- for yearly subscription to Hindustan times on 22, Feb.2016. They replied they will send coupons within four weeks.But they didn’t. Then I had to pay in cash to vendor for the month of Feb. and March 2016. After completing 4 weeks I shifted from that address on 31st March and email them to change my address on coupons. But when I got coupons on 15 April 2015 they were printed for old vendor and also the month Feb and March including in it which are useless now. I called many times on the helpline number 01160004242. after waiting for a long time they said they will help me asap. But after wasting more than 150rs. on calls result is zero. Till my newspaper is not started. And helpline number didn’t responding. call automatically cut after waiting 5 or 6 minutes. I have recordings also what they said every time.I am mentally harassed and wasted my time and money since 22 February 2016. Please help me.

Loknayakpuram, Bakkarwala, New Delhi 110041
Email: / 28/04/2016 / 6:09 pm

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