Complaint regarding defective delivery by Shopclues vendor – India Consumer Forum

Complaint regarding defective delivery by Shopclues vendor

I had ordered 9th february 2017 two(2) quantity usb laptop speakers. but they send me only one (1) item. its also i can jusify by their pacakging with very small packet without any safety. when i have received and opened , found one product it the packet. then i have complain to shopclues . they said that they would reverse pick up the product. now they said that its my duty to send them. i suggest them to refund the money only one item. but they deny and advise me to return myself. altough its a prepaid order how can say it. also they want to return the courier charges in clue bucks which cannot reflects in my bank account. in this way shopclues harrased me. i dont want to buy any more in future. i want my money back immediately, however they give the value only one item. with order no. 109664020

sujit kumar saha
MALDA 732139, West Bengal
Email: / 19/02/2017 / 2:21 pm

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