Complaint regarding excess claim from Zoom car – India Consumer Forum
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Complaint regarding excess claim from Zoom car

This is in reference to charges that zoom car has levied for my booking. They have charged me 10k for a damage at the boot of the car which is hitted by another car. The damage cost is definitely not more than 2k-3k, inspite of insurance coverage. As per the policy the consumer is liable for maximum of 10k above insurance claim amount if any that zoom car needs to pay for the repairing. However they are charging full 10k for the damage which is totally unjustified. i have paid a reasonable amount of 1500/- for damage cost as coutesy but they are still demanding for 8500/- more. Please look into the issue and arrange for waiver of unneccessary charges levied.

Nirmesh Sarawgi
Kolkata 700007, West Bengal
Email: / 16/03/2017 / 12:22 pm

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