Complaint regarding false transaction by Makemytrip merchant

I had made hotel booking via MAKE MY TRIP on 17.05.2016 and did online transaction of RS 1830/-,
but due to some reasons i had cancelled the booking on 18.05.2016 and as per refund policy of merchant, they had refunded back RS 1830/- to the beneficiary ICICI account.

But on 26.05.2016, again an unusual transaction was made by the merchant of RS 1830/- without any short of booking.
i had just made a conversation with ICICI executive, they had cleared that transaction was made by the merchant.
i am sending you th screen short of bank statement and declaration by the ICICI support.

Chandrakant Pandit
Boisar 401501, Maharashtra
Email: / 28/05/2016 / 8:31 am

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