Complaint regarding Ford ecosport clutch – India Consumer Forum
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Complaint regarding Ford ecosport clutch

The Ford Ecosport (Ecoboost titanium 1L petrol) clutch went off in just 16000 KMs (14K+ run on highways; clutch usage is almost nil) and got breakdown on the way back to Bangalore at Charthala, Kerala on 3rd Jan 2017 and towed to the nearest ford authorized service center Malayalam ford (behind fisheries college hostel, Panagadu, Cochin 682506). On their investigation, they identified that one side of clutch is completely lost and it is impossible with 16K and it can be a manufacturing defect. But they scared to report to ford and claims that ford produces low quality clutch which will only last for 20K maximum and also not ready to give any written proof. After 5 days (on 7/1/2017) after a huge follow up clutch is replace with complete service. But they are not even done a wash service and the bill was 27033. I am having all bills, towing bills and the replaced clutch as evidence. Hoping for the best.

Bijoy
Begur Bangalore 560114
Email: bxxxxxxxxxj@yahoo.com
IP: 119.151.72.80 / 22/03/2017 / 4:38 pm



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