How Come ICICI Bank is allowed to apply interest on whole amount rather than on partial amount.
I had outstanding amount of Rs. 65,050 as due in last month cycle. I paid 65,000 before due date. Bank has charged interest Rs 3249.47+ Service Tax 487.42 i.e. on the whole amount that was due.
Can senior official look into this matter as Customer Care guys have shown their inability to reverse the amount. If they don’t reverse the false charges I will have to block the card.
Bank is losing the credibility by applying different norms than what they actually suggested in their rule book. Snap shot is attached for your reference.
Tikrapara, RAIPUR 492001, Chattisgarh