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Complaint regarding Intex mobile service

This is Ajay Patil from indore . On 30 august 2014 I bought a mobile from a shop named jai goldy electronics euro market , 26 jail road Indore. In the last month on 16 october 2014 I had given my mobile to the service center name Ayushi Electronics yashwant plaza indore of the respective mobile company Intex as it was not supporting the facebook which it was supporting earlier. The representative kept the mobile and told that it requires to be repaired .The respective jobsheet number is 410165136059T001 . . very next day on 17 october 2014 I went to the service center but the mobile was not working properly . they asked me that it need to be sent to the main center, the jobsheet no. is 410175136087T001 . There had been no proper response from the representatives of the Intex company till 24 november 2014 . In these duration of almost one month they have not been in touch with me. no proper communication was there. Today on 24 novermber 2014 the service center of the company has replaced the mobile with a model Intex metal without headphone. The new mobile cost lower than the mobile we have deposited on 16 october 2014. Apart from that the headphone is not supporting the new mobile handset. It takes too much time to be recharged. It is not satisfactory. Kindly do the needful.

Ajay Patil
623/8 , Nehru Nagar, Indore, MP
Email: aj.pin982@gmai.com
111.118.251.170 / 24/11/2014 / 8:37 pm



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